Legal Proof of Email Delivery | Zivver
Email proof of delivery
Legally verify the status of every email with Zivver Proof of Delivery solution
What it does
Attain legally verifiable proof of delivery reports for your emails and files.
Say goodbye to inefficient couriers and fax machines and work efficiently and compliantly with Zivver Proof of Delivery.
- All the information you need instantly in your inbox. Quickly assess the delivery status of every secure email sent or received directly from Outlook and the Zivver portal.
- Take control with our accessible, reliable reporting suite. Simplify auditing with access to both functional and technical information for a full audit trail from sender to recipient.
- Compliance made clear. Support legal obligations with access to time stamps of emails sent, received, and opened, as well as identification and authentication information for both senders and recipients.
How it works
Comprehensive proof of delivery to support compliant communications
Proof of Delivery empowers users to view, download, and print a proof of delivery or proof of receipt report for every message and file sent or received.
Efficient, digital workflows
Out with the old, in with the proof
Due to legislative requirements, particularly in the legal and healthcare sectors, the use of fax machines and couriers to share sensitive information is still widespread, resulting in inefficient and unreliable processes.
Zivver Proof of Delivery replaces outdated ways of fax and physical mail, working with cost-efficient, speedy email with legally certifiable evidence of delivery and detailed audit logs.
Total visibility of correspondence
Tracked at every stage, from sent to received
Proof of Delivery provides a timestamped, step-by-step report of events for sensitive emails. From the moment an email is sent, decrypted, and everywhere in between, Zivver Proof of Delivery gives you total visibility of the status of your sensitive emails and files.
Compliance as a standard
eIDAS Electronic Registered Delivery Service
Along with our long list of compliance certifications and pedigree within the cyber security space, Zivver Proof of Delivery is an eIDAS Electronic Registered Delivery Service and contains all the necessary information to uphold in the court of law as legal evidence within the EU, UK and other countries with similar legislation.
Explore the capabilities
Close the other tabs. Zivver Secure Email platform provides a suite of secure integrations to power productivity:
Over 10,000 companies email securely with Zivver
“Zivver has clearly been developed with the needs of healthcare organizations in mind. We need legal proof of delivery for our emails to the correct recipients, and alternative suppliers lack this functionality. And, of course, user-friendliness had to be optimal. We want to be sure that employees can send information securely with the click of a button, without needing to navigate outside of their email client and Zivver empowers this.”
Philip Gerritsen, ICT specialist
RST Care Providers
Ready to learn more?
Learn how Zivver can help you with secure email and effortless compliance
Frequently asked questions
Whatever you need to know, we’ve got the answers.
How do I access a proof of delivery report?
Users can access a proof of delivery report directly from their Zivver Outlook integration or from the Zivver portal.
What information is present in a Proof of Delivery report?
This is the contents of a proof of delivery report:
A summary that shows whether the message was indeed sent and delivered and whether it was encrypted in transit.
- Zivver event flow from message creation onwards. That includes, for example, delivery failures.
- NTA 7516 message status if relevant.
- Zivver message revocation status.
Can I customize the information included in the Proof of Delivery reports?
While the “Proof of Delivery” reports automatically include essential information such as timestamps for when messages were sent, received, and opened, as well as authentication details of the sender and recipient, the customization of report content is not currently available. However, these reports are designed to meet common legal and compliance requirements, ensuring they provide all necessary details for most use cases.