Digital communications & the public sector | Snapshot
Latest Data Security Research – Public Sector
With insights from employees, IT decision makers, and data security leaders in local and central government, our latest research investigates the digital transformation challenges facing public sector organisations today.
Embracing a digital future
Public sector organisations are in the midst of digital transformation. Employees must be empowered, rather than hindered, by technology to truly benefit:
- 58% of employees state too much bureaucracy and “process overload” are barriers to work
- 42% of employees feel there are too many different IT systems across their organisation
Prioritizing people
For the benefit of local communities, it has never been more important to bridge the communications gap between siloed public sector organisations:
- 79% of employees rely on email to get their job done
- 91% of employees consider email to be the most secure method of communication
Don’t overcomplicate
Email is universal and accessible. The focus must be on leveraging existing systems rather than implementing clunky alternatives:
- 87% of employees would experience improved morale and better productivity if their organisation invested in tech to reduce data security concerns when using email
What next?
Setting the data protection standard
Foreword by Glen Hymers, Head of Data Privacy & Compliance and Information Assurance, Cabinet Office
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Setting the data protection standard
Glen Hymers, BA (Hons), DipCSMP, Cert HE, CIPP/E, CIS LI, GDPR P, M_o_R, Head of Data Privacy & Compliance and Information Assurance, Cabinet Office
"It is crucial that the public sector takes a proactive approach to data protection and privacy. This means implementing strong technical and organisational measures, (...) the technology we use is fit for purpose and configured correctly, and that we train staff on data protection and privacy best practices."
Modern data management in the public sector
Robert Montgomery, Audit & Governance Lead Manager, Telford & Wrekin Council
"There are common mistakes being made in organisations where the method of digital commerce is shaping service provision and the actual IT solution is seen as the ‘end’ and not a ‘means to an end’. Firstly, the purpose/service requirement should decide the IT solution and not the other way around."
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Read the latest insights, trends and expert views on digital transformation and data protection in the public sector.