# Activate the Zivver Add-in in OWA

## Introduction

How do you check if the add-in is active in the Zivver Outlook Web Access Add-in (OWA)? The add-in might be installed correctly, but not yet active in OWA.

## Check if the add-in is active

Follow these steps to check if the add-in is active:

1. Click **New** to create a new message.
2. Check if the  Zivver logo is visible in the toolbar at the top, or if you click on the _grid_view_ **Apps** icon.
3. Click on the  Zivver logo.

_The Zivver sidebar will now open._

If you do not see the  Zivver logo, you can follow the steps below to activate the Zivver OWA add-in.

## Activating the Add-in

Follow these steps to activate the OWA add-in:

01. Open the **Control Panel** in Windows.
02. Click on **Network and Internet**.
03. Click on **Internet Options**.
04. Go to the **Privacy** tab.
05. Under **Settings**, click on the **Advanced** button.
06. Under **Third-party Cookies**, select the option **Accept**.
07. Click **OK**.
08. Go to the **Security** tab.
09. Click on **Trusted sites**.
10. Click the **Sites** button.
11. Copy the following link: `*.zivver.com`.
12. Paste the copied link into the input field.
13. Click **Add**.
14. Click **Close**.
15. Click **OK**.
16. Log in to [OWA](https://aka.ms/olksideload).
17. Wait for a pop-up to appear.
18. Click on **Managed by Administrator**.
19. Search for `Zivver` in the list.
20. Click **Add**.

_The add-in is now activated._

In the following steps, we will check if the add-in has been properly activated:

1. Close the **Outlook Add-ins** screen.
2. Click **New** to create a new message.
3. Check if the  Zivver logo is visible in the toolbar at the top, or if you click on the _grid_view_ **Apps** icon.
4. Click on the  Zivver logo.

_The Zivver sidebar will now open._

Updated on 2025-03-25