# Save and view the Proof of Delivery report (Office Plugin)

How to view the Proof of Delivery report of the Zivver Office Plugin?

The Proof of Delivery report serves the following purposes:

- To inform the sender of the delivery status of their (notification) message.
- To provide the sender with detailed information about the delivery process of their message.

In some cases, the report also shows whether the message was opened.

Note

The administrator of your organization must enable Proof of Delivery.

The report is available as a PDF.

## Procedure

1. Make sure that you are logged in to the Zivver Outlook Plugin.
2. Open the **Sent items** folder.
3. Click the message that you want to view.

_Your message is shown in the rightmost pane._
4. Click the three dots _more\_vert_ in the top right corner of the message to open the menu.
5. Click _download_ **Download delivery report**.
6. Save the PDF file to your computer.

Tip

To learn more about the information in the Proof of Delivery report, see [Proof of Delivery report](https://docs.zivver.com/en/user/webapp/references/proof-of-delivery-report.html).

Updated on 2026-06-18