# Personal settings

## Introduction

Learn how to adjust your personal settings in the Zivver Office Plugin.

You can customize the Office Plugin to suit your preferences. Some settings may be locked by your organization. If you cannot change a setting, contact your organization’s service desk for assistance.

## Personal settings

1. Open Outlook.
2. Click the **Zivver** tab at the top.
3. Click **Settings** _tune_.

_The Zivver settings screen opens._

To use your organization’s default settings, place a checkmark in the **Use default** column. These settings are recommended by your organization. To customize a setting, remove the checkmark by clicking it, and then use the **Off/On** toggle to turn the setting on or off.

If you cannot remove a checkmark, the setting is mandatory and enforced by your organization. For assistance, contact your service desk.

You can toggle a setting on or off using the switch in the **Off/On** column. A setting is **on** when the switch is moved to the right and the color of the toggle changed to black ( _toggle_on_) and **off** when the switch is moved to the left and the color changed to gray ( _toggle_off_).

Note

The settings you apply to your personal Zivver account, are automatically used to any shared accounts you have access to as well.

### Explanation of personal settings

- **Collect information about non-Zivver mails**  
  Turn this option **ON** to allow Zivver to log information about when and to whom you send regular messages, including details about recipients and timestamps, and if you ignored warnings from business rules.

- **Activate ‘Secure Mailing’ if a business rule recommends it**  
  Turn this option **ON** to enable ‘Secure Mailing’ automatically when a business rule triggers a warning.

- **Show newest message on top**  
  Turn this option **ON** to display the newest messages at the top of a conversation.

Tip

Match this setting with the way emails are displayed in Outlook.

- **Save sent Zivver messages unencrypted**  
  Turn this option **ON** to store all sent Zivver messages in unencrypted form after sending. This allows messages to be read in any email program, but it also increases the risk of a data breach if your device is stolen.

- **Save received Zivver messages unencrypted**  
  Turn this option **ON** to store all received Zivver messages in unencrypted form after reading. This makes messages readable in any email program but increases the risk of a data breach if your device is stolen.

- **Activate ‘Secure mailing’ for every message**  
  Turn this option **ON** to ensure all new messages are sent securely with Zivver by default.

- **Also apply my signature settings to Zivver replies**  
  Turn this option **ON** to automatically append your email signature to replies, not just to new conversations.

- **Add securely sent mail to the following folders:**  
  Zivver automatically places sent messages in your **Sent items** folder. To specify a different folder, click the add icon _add_circle_ and select a location. Sent messages will then be stored in the chosen folder.

Updated on 2026-06-18