Personal settings

Introduction

Learn how to adjust your personal settings in the Zivver Office Plugin.

You can customize the Office Plugin to suit your preferences. Some settings may be locked by your organization. If you cannot change a setting, contact your organization’s service desk for assistance.

Personal settings

1. Open Outlook.
2. Click the Zivver tab at the top.
3. Click Settings tune.

The Zivver settings screen opens.

To use your organization’s default settings, place a checkmark in the Use default column. These settings are recommended by your organization. To customize a setting, remove the checkmark by clicking it, and then use the Off/On toggle to turn the setting on or off.

If you cannot remove a checkmark, the setting is mandatory and enforced by your organization. For assistance, contact your service desk.

You can toggle a setting on or off using the switch in the Off/On column. A setting is on when the switch is moved to the right and the color of the toggle changed to black ( toggle_on) and off when the switch is moved to the left and the color changed to gray ( toggle_off).

Note

The settings you apply to your personal Zivver account, are automatically used to any shared accounts you have access to as well.

Explanation of personal settings

• Collect information about non-Zivver mails
  Turn this option ON to allow Zivver to log information about when and to whom you send regular messages, including details about recipients and timestamps, and if you ignored warnings from business rules.

• Activate ‘Secure Mailing’ if a business rule recommends it
  Turn this option ON to enable ‘Secure Mailing’ automatically when a business rule triggers a warning.

• Show newest message on top
  Turn this option ON to display the newest messages at the top of a conversation.

Tip

Match this setting with the way emails are displayed in Outlook.

• Save sent Zivver messages unencrypted
  Turn this option ON to store all sent Zivver messages in unencrypted form after sending. This allows messages to be read in any email program, but it also increases the risk of a data breach if your device is stolen.

• Save received Zivver messages unencrypted
  Turn this option ON to store all received Zivver messages in unencrypted form after reading. This makes messages readable in any email program but increases the risk of a data breach if your device is stolen.

• Activate ‘Secure mailing’ for every message
  Turn this option ON to ensure all new messages are sent securely with Zivver by default.

• Also apply my signature settings to Zivver replies
  Turn this option ON to automatically append your email signature to replies, not just to new conversations.

• Add securely sent mail to the following folders:
  Zivver automatically places sent messages in your Sent items folder. To specify a different folder, click the add icon add_circle and select a location. Sent messages will then be stored in the chosen folder.

Updated on 2026-06-18