# Forward regular email securely through Zivver

## Introduction

Learn how to securely forward a regular email in Outlook using Zivver.

## Securely forward a non-Zivver conversation

1. Open the email you want to forward.
2. Click _arrow_forward_ **Forward**.

_A new message window opens. Secure mail is currently disabled._
3. Enter the recipient’s email address.
4. Enable secure mail by clicking the slider _toggle_off_ in the gray Zivver toolbar.

_The Zivver toolbar turns green, indicating that secure mail is now enabled._
5. Click the **Recipient verification** _person_shield_ icon.

_A new window appears._
6. Choose a verification method from the drop-down menu:
   - **SMS to new number**, **Access code** or **Set up organization access code**:

Enter the recipient’s mobile number or an (organization) access code in the field on the right.
   - **SMS to `phonenumber`**:

Use a saved mobile number from your personal or organization address book.
   - **(Organization) Access code `saved_code`**:

Use a saved access code from your personal or organization address book.
   - **Verification Email**:

Use this option if you do not know the recipient’s mobile number and cannot agree on an access code in advance.
     For more details, refer to the [Recipient verification methods](https://docs.zivver.com/en/guest/verification-methods.html).
7. Click OK to confirm.

Your email is now ready to be send securely.

Updated on 2026-02-24