# Open a Zivver message using a verification email

## Introduction

This document explains how to open a Zivver message with a verification email.

You do not need a Zivver account to open, read, and respond to this Zivver message.

## Using a verification email

1. Open the Zivver notification in your mailbox.
2. Click the Open message button.

_A Zivver verification page opens._
3. Click Request code.

_Zivver sends you an email with a one-time access code._
4. Go back to your mailbox.
5. Open the verification email that you received.

_The subject is **Code for <subject>**._
6. Copy the one-time access code.
7. Paste the code in the textbox on the Zivver verification page.
8. Click the Open message button to open the message.

_You can now read the Zivver message and respond to it._

## More about message security

Messages protected with a verification email code have **Verification level 1**. By using the email verification method, the sender cannot make sure only the intended recipient reads the message.

Read more about [verification methods](https://docs.zivver.com/en/guest/verification-methods.html).

Updated on 2025-06-26