# Zivver quickstart guide

Welcome to Zivver! Zivver is a tool that makes email easy and secure.

How to set up the different Zivver products:

For all tasks, you need access to the Zivver control panel. Some tasks require additional privileges.

Follow the steps in the order listed.

## WebApp

**Prerequisites**:

- You are the administrator of a business subscription to Zivver. You are an administrator if one of the following applies:
  - You purchased the Zivver subscription for your organization.
  - Another administrator granted you these rights.

### Basic configuration: WebApp

**Time**: 30–60 min.

**Procedure**

1. [Invite your colleagues to the Zivver WebApp](https://docs.zivver.com/en/admin/webapp/references/inviting-colleagues-without-sso.html)
2. _Optional:_ [Grant colleagues access to other mailboxes](https://docs.zivver.com/en/admin/webapp/references/account-delegation.html)
3. [Set your logo](https://app.zivver.com/admin/organization-account) and
[customize the notification message text](https://app.zivver.com/admin/email-notifications)
4. Configure secure mailing:
   1. [Set up a second login method](https://docs.zivver.com/en/faqs/setup-2fa.html)
   2. [Set up recipient verification methods](https://docs.zivver.com/en/guest/verification-methods.html)
   3. [Add a signature](https://docs.zivver.com/en/user/webapp/references/set-signature.html)
   4. [View delivery confirmation](https://docs.zivver.com/en/user/webapp/user-manual.html#read-receipt)
   5. [Revoke messages](https://docs.zivver.com/en/user/webapp/user-manual.html#message-revocation)
5. Enable external users to communicate with you via Zivver.
   - [Set up conversation starters](https://docs.zivver.com/en/admin/webapp/references/setup-conversation-starters.html)

## Outlook

In Microsoft Outlook, you use the Zivver plug-in. With this plug-in, you can send secure emails directly from your Outlook client.

### Basic configuration: Outlook

**Prerequisites**: Refer to the linked documents.

**Time**: Not specified

**Procedure**

1. [Install the plug-in](https://docs.zivver.com/en/user/officeplugin/references/install.html)
2. [Configure the plug-in with the recommended settings](https://docs.zivver.com/en/admin/webapp/integration-office-plugin-webapp.html)
3. Use the Zivver Outlook plug-in:
   1. [Log in to Zivver](https://docs.zivver.com/en/user/officeplugin/user-manual.html#user-manual)
   2. [Send secure emails from Outlook](https://docs.zivver.com/en/user/officeplugin/user-manual.html#send-secure-emails-from-outlook)
      1. [Get a read acknowledgment](https://docs.zivver.com/en/user/officeplugin/user-manual.html#read-receipts)
      2. [Revoke a securely sent message](https://docs.zivver.com/en/user/officeplugin/references/revoke-secure-message.html)
      3. [View the proof of delivery report](https://docs.zivver.com/en/user/officeplugin/references/proof-of-delivery.html)

### Advanced configuration: Outlook

**Prerequisites**: Refer to the linked documents.

**Time**: 2 hours

**Procedure**

- _Optional:_ [Gain full control over your domain](https://docs.zivver.com/en/admin/webapp/references/how-to-claim-a-domain.html)
- _Optional:_ [Make email easier and more secure with single sign-on (SSO)](https://docs.zivver.com/en/admin/sso/sso-intro.html)
- _Optional:_ [Send Zivver messages from your own domain](https://docs.zivver.com/en/admin/webapp/references/setup-dns-for-zivver.html)

## Outlook Web Access

[Outlook Web Access (OWA)](https://www.microsoft.com/en-us/microsoft-365/outlook/web-email-login-for-outlook) is the web client of Microsoft Outlook. You can send secure emails using the Zivver add-in. This add-in is available for [Microsoft Exchange Online](https://learn.microsoft.com/en-us/exchange/exchange-online).

### Deployment and configuration

**Prerequisites**: Refer to the linked documents.

**Time**: Not specified

**Procedure**

Refer to the [OWA installation manual](https://docs.zivver.com/en/admin/owa/installation-manual.html).

## Chrome Extension

The Zivver extension allows you to send secure emails from Google Gmail in Chrome.

### Chrome Extension enablement

**Prerequisites**: Refer to the linked documents.

Note

Your accounts must be part of a Google Workspace organization. The Zivver Chrome Extension does not work with personal Google accounts.

**Time**: Not specified

**Procedure**

To enable and test this extension, follow these steps:

1. Install the Zivver Chrome Extension for Google Workspace as a [Google Super Admin](https://support.google.com/a/answer/33325?hl=en).

_Refer to the [Install and configure the Zivver Chrome Extension](https://docs.zivver.com/en/admin/gmail/install-and-configure-the-zivver-chrome-extension.html) manual._
2. Install the Zivver Chrome Extension for Gmail on each Chrome client.

_Refer to the [Chrome Extension user manual](https://docs.zivver.com/en/user/gmail/user-manual.html#install)._  
3. Log in using your [workplace information](https://docs.zivver.com/en/user/gmail/user-manual.html#log-in-with-workplace-information) or [email address and Zivver password](https://docs.zivver.com/en/user/gmail/user-manual.html#log-in-with-email-address-and-zivver-password).
4. [Send a message securely](https://docs.zivver.com/en/user/gmail/user-manual.html#send-a-message-securely).
5. View the [security notifications](https://docs.zivver.com/en/user/gmail/user-manual.html#security-notifications).
6. View the [read receipts](https://docs.zivver.com/en/user/gmail/user-manual.html#read-receipts).

For more information, refer to the [Zivver Chrome Extension for Gmail – User Manual](https://docs.zivver.com/en/user/gmail/user-manual.html).

Updated on 2026-03-10
