# Add licences to your Zivver subscription

## Prerequisites

- You are the administrator of a business subscription to Zivver. You are an administrator if one of these is applicable:
  - You purchased the Zivver subscription for your organization.
  - An administrator granted these rights to you.

This page describes how to add licences to your Zivver subscription online with your Zivver account.

## Notes

- You can only add licences to your plan. Example: you can change the number of licences from 3 to 4, but you cannot change the number of licences from 3 to 2.
- If you add licences to your subscription, the term of your subscription does not change. Also, Zivver takes into account the amount you already paid.
- Speak to your sales representative at Zivver if you cannot change your subscription online. You can also send an email to [sales@zivver.com](mailto:sales@zivver.com).

## Procedure

01. Log in to the Zivver [WebApp](https://app.zivver.com/).
02. Click **Organization Settings**.
03. Under **General**, click **My subscription**.
04. Click **Manage subscription**.

_The **Manage subscription** window opens (the portal of zivver.chargebee.com). In this portal, you can see links that open your subscription details._
05. Click on your current subscription.

_**Subscription Details** opens._
06. Click **Edit subscription**.

_**Edit subscription details** opens._
07. Set the number of licences to the number you want.
08. Click Change subscription _arrow_right_alt_.
09. Go back to **Manage Subscription**.
10. Click **Exit**.

The changes take effect immediately.

Updated on 2026-06-12