## FAQ

● [Migrations and Zivver products](https://docs.zivver.com/en/faqs/migration.html)

● [What is Zivver?](https://docs.zivver.com/en/faqs/what-is-zivver.html)

● [Enable troubleshooting in the new Outlook](https://docs.zivver.com/en/admin/tno/enable-troubleshooting.html)

● [Add licences to your Zivver subscription](https://docs.zivver.com/en/faqs/add-licences.html)

● [Upgrade your Zivver subscription](https://docs.zivver.com/en/faqs/update-subscription.html)

● [View or update your subscription details](https://docs.zivver.com/en/faqs/update-account-details.html)

● [Cloud Sync - Frequently asked questions](https://docs.zivver.com/en/admin/cloudsync/faq.html)

● [Merge guest accounts](https://docs.zivver.com/en/admin/cloudsync/merge-guests.html)

● [Access a functional account in the Zivver WebApp](https://docs.zivver.com/en/user/webapp/references/accessing-functional-account-in-webapp.html)

● [Activate the Zivver Add-in in OWA](https://docs.zivver.com/en/user/owa/references/activate-plugin.html)

● [Add documents, signers and prepare signing](https://docs.zivver.com/en/user/esignatures/add-document-and-signatory.html)

● [Add recipient to conversation](https://docs.zivver.com/en/user/webapp/references/add-recipients-to-conversation.html)

● [Add recipient verification details to send your email](https://docs.zivver.com/en/faqs/add-recipient-verification-details.html)

● [Adoption for users](https://docs.zivver.com/en/user/webapp/references/adoption-from-user-perspective.html)

● [Browser is not supported](https://docs.zivver.com/en/user/webapp/references/browser-not-supported.html)

● [Business rules in Zivver](https://docs.zivver.com/en/admin/general/business-rules-manual.html)

● [Change Preferred Language in Zivver](https://docs.zivver.com/en/user/webapp/references/change-preferred-language.html)

● [Complete User Profile](https://docs.zivver.com/en/user/webapp/references/complete-profile.html)

● [Configure a verification method to send a Zivver message](https://docs.zivver.com/en/faqs/setup-verification-method.html)

● [Configure two-factor authentication (2FA)](https://docs.zivver.com/en/faqs/setup-2fa.html)

● [Create a connector in Exchange Online](https://docs.zivver.com/en/admin/smtp/create-a-connector-online.html)

● [Create an account if you are part of an organization](https://docs.zivver.com/en/faqs/create-organization-account.html)

● [Delete contact persons](https://docs.zivver.com/en/user/webapp/references/remove-contact.html)

● [Exclude disclaimer from Smart Classification](https://docs.zivver.com/en/admin/smtp/exclude-disclaimer.html)

● [Export user data via FTP](https://docs.zivver.com/en/user/webapp/references/export-userdata-via-ftp.html)

● [Forward a Zivver-message in OWA](https://docs.zivver.com/en/user/owa/references/forward-email.html)

● [Forward regular email securely through Zivver](https://docs.zivver.com/en/user/officeplugin/references/forward-normal-mail-securely.html)

● [I received an update notification](https://docs.zivver.com/en/user/officeplugin/references/update-notification.html)

● [Log in to Outlook Web Access](https://docs.zivver.com/en/user/owa/references/login.html)

● [Log in with your workplace credentials](https://docs.zivver.com/en/user/officeplugin/references/login-sso.html)

● [Login reminder for shared mailbox](https://docs.zivver.com/en/admin/owa/references/login-reminder-shared-mailbox.html)

● [Make Zivver visible in Outlook](https://docs.zivver.com/en/faqs/zivver-in-outlook.html)

● [Manually add a Zivver account](https://docs.zivver.com/en/user/officeplugin/references/manually-add-zivver-account.html)

● [Maximum attachments to Zivver message](https://docs.zivver.com/en/faqs/max-attachments.html)

● [Message is not displayed properly - Your account is not activated in the plugin](https://docs.zivver.com/en/user/officeplugin/references/troubleshoot-message-display-account-not-activated.html)

● [Message Not Displayed Correctly - Login to view this Zivver message](https://docs.zivver.com/en/user/officeplugin/references/troubleshoot-message-display-not-logged-in.html)

● [Opening a Zivver message in Outlook Web Access](https://docs.zivver.com/en/user/owa/references/open-secure-message.html)

● [Password forgotten by user within the organization](https://docs.zivver.com/en/admin/webapp/references/forgot-password.html)

● [Personal settings](https://docs.zivver.com/en/user/officeplugin/references/personal-settings.html)

● [Pin the Zivver Add-in Task Pane](https://docs.zivver.com/en/user/owa/references/pin-task-pane.html)

● [Recipient verification methods](https://docs.zivver.com/en/guest/verification-methods.html)

● [Recover account without 2FA](https://docs.zivver.com/en/faqs/lost-2fa.html)

● [Remove blocking content to send your email](https://docs.zivver.com/en/faqs/remove-blocking-content.html)

● [Replying to a Zivver message in OWA](https://docs.zivver.com/en/user/owa/references/reply-secure-message.html)

● [Reset your two-factor authentication (2FA)](https://docs.zivver.com/en/faqs/reset-2fa.html)

● [Revoke a sent message](https://docs.zivver.com/en/user/dlp/revoke-a-secure-message.html)

● [Revoke a Zivver message in Outlook Web Access](https://docs.zivver.com/en/user/owa/references/revoke-message.html)

● [Revoke Access to a Secure Zivver Message immediately](https://docs.zivver.com/en/user/officeplugin/references/revoke-immediately.html)

● [Revoke Access to a Secure Zivver Message immediately](https://docs.zivver.com/en/user/webapp/references/revoke-immediately.html)

● [Save and view the Proof of Delivery report (Office Plugin)](https://docs.zivver.com/en/user/officeplugin/references/proof-of-delivery.html)

● [Save sent Zivver messages to a folder](https://docs.zivver.com/en/user/officeplugin/references/save-secure-message-to-folder.html)

● [Schedule a Revocation Period for a Secure Zivver Message](https://docs.zivver.com/en/user/owa/references/schedule-revocation.html)

● [Schedule a Revocation Period for a Secure Zivver Message](https://docs.zivver.com/en/user/webapp/references/schedule-revocation.html)

● [Secure eSignatures Installation Manual](https://docs.zivver.com/en/admin/esignatures/installation-manual.html)

● [Send a Zivver message in Outlook Web Access](https://docs.zivver.com/en/user/owa/references/send-secure-message.html)

● [Send a Zivver message to a colleague](https://docs.zivver.com/en/user/officeplugin/references/send-secure-message-to-colleague.html)

● [Sending BCC messages with Zivver](https://docs.zivver.com/en/user/officeplugin/references/bcc-send.html)

● [Set a personal access code for a contact in your address book](https://docs.zivver.com/en/user/webapp/references/setup-personal-access-code-for-contact.html)

● [Set up recipient verification with an organization access code](https://docs.zivver.com/en/user/officeplugin/references/recipient-verification-setup-organization-access-code.html)

● [Set up Zivver client settings](https://docs.zivver.com/en/admin/webapp/zivver-client-settings.html)

● [Set Zivver password for admin account with SSO](https://docs.zivver.com/en/faqs/credentials-for-admins.html)

● [Setting up an SMS code for a recipient](https://docs.zivver.com/en/user/officeplugin/references/recipient-verification-setup-sms.html)

● [Sign with Zivver account](https://docs.zivver.com/en/user/esignatures/sign-with-zivver-account.html)

● [Signing by guest without Zivver](https://docs.zivver.com/en/guest/sign-by-guest-without-zivver.html)

● [Switching to a colleague's mailbox in the WebApp](https://docs.zivver.com/en/user/webapp/references/accessing-colleague-account-in-webapp.html)

● [TeamViewer Remote support](https://docs.zivver.com/en/faqs/remote-support.html)

● [Temporarily disable Office Plugin](https://docs.zivver.com/en/user/officeplugin/references/temporary-disable-plugin.html)

● [Use Zivver in a shared mailbox](https://docs.zivver.com/en/faqs/get-shared-mailbox.html)

● [Using Labels](https://docs.zivver.com/en/user/webapp/references/labels.html)

● [View a Proof of Delivery report (WebApp)](https://docs.zivver.com/en/user/webapp/references/proof-of-delivery.html)

● [View a Proof of Delivery/Receipt report](https://docs.zivver.com/en/user/dlp/pod-por-report.html)

● [View a Proof of Receipt report (WebApp)](https://docs.zivver.com/en/user/webapp/references/proof-of-receipt.html)

● [View a read receipt](https://docs.zivver.com/en/user/officeplugin/references/view-read-receipt.html)

● [View sent messages](https://docs.zivver.com/en/user/officeplugin/references/view-sent-secure-messages.html)

● [What are accounts that need to be adopted?](https://docs.zivver.com/en/admin/webapp/references/what-are-adoptable-accounts.html)

● [Why are Zivver messages being received?](https://docs.zivver.com/en/faqs/why-receive-zivver-message.html)

● [Why is a normal account not created or disabled by the Synctool?](https://docs.zivver.com/en/faqs/accounts-disabled.html)

● [Why wasn't my message delivered?](https://docs.zivver.com/en/faqs/message-not-delivered.html)

● [Zivver quickstart guide](https://docs.zivver.com/en/faqs/quickstart-guide.html)