FAQ

FAQ

● Migrations and Zivver products

● What is Zivver?

● Enable troubleshooting in the new Outlook

● Add licences to your Zivver subscription

● Upgrade your Zivver subscription

● View or update your subscription details

● Cloud Sync - Frequently asked questions

● Merge guest accounts

● Access a functional account in the Zivver WebApp

● Activate the Zivver Add-in in OWA

● Add documents, signers and prepare signing

● Add recipient to conversation

● Add recipient verification details to send your email

● Adoption for users

● Browser is not supported

● Business rules in Zivver

● Change Preferred Language in Zivver

● Complete User Profile

● Configure a verification method to send a Zivver message

● Configure two-factor authentication (2FA)

● Create a connector in Exchange Online

● Create an account if you are part of an organization

● Delete contact persons

● Exclude disclaimer from Smart Classification

● Export user data via FTP

● Forward a Zivver-message in OWA

● Forward regular email securely through Zivver

● I received an update notification

● Log in to Outlook Web Access

● Log in with your workplace credentials

● Login reminder for shared mailbox

● Make Zivver visible in Outlook

● Manually add a Zivver account

● Maximum attachments to Zivver message

● Message is not displayed properly - Your account is not activated in the plugin

● Message Not Displayed Correctly - Login to view this Zivver message

● Opening a Zivver message in Outlook Web Access

● Password forgotten by user within the organization

● Personal settings

● Pin the Zivver Add-in Task Pane

● Recipient verification methods

● Recover account without 2FA

● Remove blocking content to send your email

● Replying to a Zivver message in OWA

● Reset your two-factor authentication (2FA)

● Revoke a sent message

● Revoke a Zivver message in Outlook Web Access

● Revoke Access to a Secure Zivver Message immediately

● Revoke Access to a Secure Zivver Message immediately

● Save and view the Proof of Delivery report (Office Plugin)

● Save sent Zivver messages to a folder

● Schedule a Revocation Period for a Secure Zivver Message

● Schedule a Revocation Period for a Secure Zivver Message

● Secure eSignatures Installation Manual

● Send a Zivver message in Outlook Web Access

● Send a Zivver message to a colleague

● Sending BCC messages with Zivver

● Set a personal access code for a contact in your address book

● Set up recipient verification with an organization access code

● Set up Zivver client settings

● Set Zivver password for admin account with SSO

● Setting up an SMS code for a recipient

● Sign with Zivver account

● Signing by guest without Zivver

● Switching to a colleague's mailbox in the WebApp

● TeamViewer Remote support

● Temporarily disable Office Plugin

● Use Zivver in a shared mailbox

● Using Labels

● View a Proof of Delivery report (WebApp)

● View a Proof of Delivery/Receipt report

● View a Proof of Receipt report (WebApp)

● View a read receipt

● View sent messages

● What are accounts that need to be adopted?

● Why are Zivver messages being received?

● Why is a normal account not created or disabled by the Synctool?

● Why wasn't my message delivered?

● Zivver quickstart guide