FAQ

FAQ

Migrations and Zivver products

What is Zivver?

Enable troubleshooting in the new Outlook

Add licences to your Zivver subscription

Upgrade your Zivver subscription

View or update your subscription details

Cloud Sync - Frequently asked questions

Merge guest accounts

Access a functional account in the Zivver WebApp

Activate the Zivver Add-in in OWA

Add documents, signers and prepare signing

Add recipient to conversation

Add recipient verification details to send your email

Adoption for users

Browser is not supported

Business rules in Zivver

Change Preferred Language in Zivver

Complete User Profile

Configure a verification method to send a Zivver message

Configure two-factor authentication (2FA)

Create a connector in Exchange Online

Create an account if you are part of an organization

Delete contact persons

Exclude disclaimer from Smart Classification

Export user data via FTP

Forward a Zivver-message in OWA

Forward regular email securely through Zivver

I received an update notification

Log in to Outlook Web Access

Log in with your workplace credentials

Login reminder for shared mailbox

Make Zivver visible in Outlook

Manually add a Zivver account

Maximum attachments to Zivver message

Message is not displayed properly - Your account is not activated in the plugin

Message Not Displayed Correctly - Login to view this Zivver message

Opening a Zivver message in Outlook Web Access

Password forgotten by user within the organization

Personal settings

Pin the Zivver Add-in Task Pane

Recipient verification methods

Recover account without 2FA

Remove blocking content to send your email

Replying to a Zivver message in OWA

Reset your two-factor authentication (2FA)

Revoke a sent message

Revoke a Zivver message in Outlook Web Access

Revoke Access to a Secure Zivver Message immediately

Revoke Access to a Secure Zivver Message immediately

Save and view the Proof of Delivery report (Office Plugin)

Save sent Zivver messages to a folder

Schedule a Revocation Period for a Secure Zivver Message

Schedule a Revocation Period for a Secure Zivver Message

Secure eSignatures Installation Manual

Send a Zivver message in Outlook Web Access

Send a Zivver message to a colleague

Sending BCC messages with Zivver

Set a personal access code for a contact in your address book

Set up recipient verification with an organization access code

Set up Zivver client settings

Set Zivver password for admin account with SSO

Setting up an SMS code for a recipient

Sign with Zivver account

Signing by guest without Zivver

Switching to a colleague's mailbox in the WebApp

TeamViewer Remote support

Temporarily disable Office Plugin

Use Zivver in a shared mailbox

Using Labels

View a Proof of Delivery report (WebApp)

View a Proof of Delivery/Receipt report

View a Proof of Receipt report (WebApp)

View a read receipt

View sent messages

What are accounts that need to be adopted?

Why are Zivver messages being received?

Why is a normal account not created or disabled by the Synctool?

Why wasn't my message delivered?

Zivver quickstart guide