# Allow users without a Zivver account to email your organization

In the Zivver WebApp, you can allow users without a Zivver account (guests) to send emails to recipients in your organization. For this, you can use the **Conversation Starter** feature in the Zivver WebApp.

The following types are available:

- Personal conversation starter
- Open conversation starter

The main difference is that in a personal conversation starter, **you** set a specific recipient for the guest user. In an open conversation starter, the **guest user** specifies the recipient in your organization. For more information, refer to [Set up conversation starters](https://docs.zivver.com/en/admin/webapp/references/setup-conversation-starters.html).

To purchase this feature, send an email to [sales@zivver.com](mailto:sales@zivver.com) or contact your Zivver representative.

Updated on 2026-06-18