# Zivver WebApp administrator manual

## Introduction

This guide explains how to manage Zivver settings. You can find the **Organization Settings** at the bottom left of your screen when logged into the [WebApp](https://app.zivver.com/). If the admin settings are missing, you do not have admin rights. Ask an admin in your organization to grant them to you.

This guide refers to specific pages for each topic. The information below follows the structure of the admin portal.

## General

### Configure your administrator experience

- [Setup 2FA](https://docs.zivver.com/en/faqs/setup-2fa.html)
- [Role-Based Access Control](https://docs.zivver.com/en/admin/webapp/set-admin-roles.html)
- [Change interface language](https://docs.zivver.com/en/admin/webapp/change-the-webapp-language.html)

### Organization account

- [Change organization name](https://docs.zivver.com/en/admin/webapp/change-organization-name.html)
- [Customize the guest portal screen](https://docs.zivver.com/en/admin/webapp/branding-guest-environments.html)
- [Export user data](https://docs.zivver.com/en/admin/webapp/export-user-data.html)
- [Delete organization](https://docs.zivver.com/en/admin/webapp/remove-your-organization.html)

### Domains

- [Claim a domain](https://docs.zivver.com/en/admin/webapp/references/how-to-claim-a-domain.html)
- [Hand over a domain](https://docs.zivver.com/en/admin/webapp/references/handover-domain.html)
- [Adopt accounts from a claimed domain](https://docs.zivver.com/en/admin/webapp/references/adopt-accounts.html)
- [Send Zivver notifications from your own domain](https://docs.zivver.com/en/admin/webapp/references/setup-dns-for-zivver.html)
- [Learn about SPF](https://docs.zivver.com/en/admin/webapp/spf.html)
- [Learn about DKIM](https://docs.zivver.com/en/admin/webapp/dkim.html)
- [Learn about DANE](https://docs.zivver.com/en/admin/webapp/dane.html)
- [Learn about CNAME](https://docs.zivver.com/en/admin/webapp/cname.html)
- [Secure delivery of unencrypted inbound messages](https://docs.zivver.com/en/admin/webapp/secure-delivery-of-unencrypted-messages.html)

### Organizational units

- [Organizational units](https://docs.zivver.com/en/admin/webapp/organizational-units.html)

### Zivver support

- [Service and support](https://docs.zivver.com/en/admin/webapp/service-and-support.html)

## User administration

### Accounts

- [User administrator overview](https://docs.zivver.com/en/admin/webapp/user-administration-overview.html)
- [Add user account](https://docs.zivver.com/en/admin/webapp/add-user-account.html)
- [Invite user account](https://docs.zivver.com/en/admin/webapp/references/inviting-colleagues-with-sso.html)
- [Send invitation again](https://docs.zivver.com/en/admin/webapp/send-invitation-again.html)
- [Revoke invitation](https://docs.zivver.com/en/admin/webapp/revoke-invitation.html)
- [Add functional account](https://docs.zivver.com/en/admin/webapp/references/create-functional-account.html)
- [Change password administrator](https://docs.zivver.com/en/admin/webapp/change-password-administrator.html)
- [Delete authentication factors](https://docs.zivver.com/en/admin/webapp/references/2fa-lost.html)
- [Add delegate access](https://docs.zivver.com/en/admin/webapp/grant-access-to-read-and-send-on-behalf.html)
- [Change account type](https://docs.zivver.com/en/admin/webapp/change-account-type.html)
- [Create mail alias](https://docs.zivver.com/en/admin/webapp/create-mail-alias.html)
- [Change the email address of an account](https://docs.zivver.com/en/admin/webapp/change-email-address.html)
- [Merge accounts](https://docs.zivver.com/en/admin/webapp/merge-accounts.html)
- [Suspend or unsuspend an account](https://docs.zivver.com/en/admin/webapp/un-suspend-an-account.html)
- [Delete an account](https://docs.zivver.com/en/admin/webapp/delete-an-account.html)

### Single Sign-on

- [Configure Single Sign-on](https://docs.zivver.com/en/admin/webapp/single-sign-on.html)

### Trusted Networks

- [Configure Trusted Networks](https://docs.zivver.com/en/admin/webapp/references/add-trusted-network.html)

### Account automation

- [Automated user deletion](https://docs.zivver.com/en/admin/webapp/automated-user-deletion.html)

## Insights

### Dashboard

- [Insights for Zivver Secure Mail](https://docs.zivver.com/en/admin/insights/overview-insights/insights-for-zivver-secure-email.html#user-adoption)
- [Monitor data leaks using Insights](https://docs.zivver.com/en/admin/webapp/insights-statistics.html)
- [Monitor KPIs using Insights](https://docs.zivver.com/en/admin/webapp/insights-kpis.html)

### Audit log

- [View or download audit logs](https://docs.zivver.com/en/admin/webapp/view-events-webapp.html)

## Policies

### Recipient verification

- [Add verification methods for a recipient manually](https://docs.zivver.com/en/admin/webapp/add-verification-method-manually.html)
- [Import verification methods for a group of recipients](https://docs.zivver.com/en/admin/webapp/import-verification-methods.html)
- [Manage the default verification method for a recipient](https://docs.zivver.com/en/admin/webapp/manage-the-default-verification-method.html)

### Verification methods

- [Configure verification method policies for all recipients](https://docs.zivver.com/en/admin/webapp/verification-methods-admin.html)

### Business rules

- [Configure Business Rules](https://docs.zivver.com/en/admin/webapp/business-rules-in-the-webapp.html)
- [Configure Trusted or Untrusted domains](https://docs.zivver.com/en/admin/webapp/encourage-zivver-or-regular-emails.html)

### Message revocation

- [Set a revocation date for messages](https://docs.zivver.com/en/admin/webapp/message-revocation.html)

### Plugin settings

- [Configure settings for the Office Plugin](https://docs.zivver.com/en/admin/webapp/integration-office-plugin-webapp.html)
- [Configure settings for the OWA add-in](https://docs.zivver.com/en/admin/webapp/integration-owa-webapp.html)
- [Configure settings for the Chrome Extension](https://docs.zivver.com/en/admin/webapp/integration-chrome-extension-webapp.html)

## Recipient Experience

### Email notifications

- [Configure email notifications for recipients](https://docs.zivver.com/en/admin/webapp/organization-branding.html)

### Conversation starters

- [Setup conversation starters](https://docs.zivver.com/en/admin/webapp/references/setup-conversation-starters.html)

### Custom support channels

- [Configure custom support channels](https://docs.zivver.com/en/admin/webapp/custom-support-channels.html)

## Integrations

### SMTP credentials

- [SMTP credentials for Mail Submission](https://docs.zivver.com/en/admin/webapp/mail-submission.html)
- [DLP Gateway](https://docs.zivver.com/en/admin/webapp/dlp-gateway.html)

### Google Workspace settings

- [Integrate Zivver with Gmail](https://docs.zivver.com/en/admin/gmail/install-and-configure-the-zivver-chrome-extension.html#configure-the-service-account-key-in-zivver)

## Other administrator products

### Automated account provisioning

- [Zivver Synctool (on premise)](https://docs.zivver.com/en/admin/synctool-v2/synctool-manual.html)
- [Zivver Cloud Sync (cloud-based)](https://docs.zivver.com/en/admin/cloudsync/cloudsync.html)
- [Just-in-time Provisioning (only user accounts)](https://docs.zivver.com/en/admin/sso/just-in-time-provisioning.html)

Updated on 2026-07-07