# Add verification method manually

## Introduction

In the admin portal, a verification method can be manually added for a recipient. This ensures that a specific verification method is available for the recipient without relying on the user to add it. It also helps recipients access conversations more easily.

## How to add a verification method manually

To add a verification method manually, follow these steps:

1. Log in to the [Zivver WebApp](https://app.zivver.com/).
2. Click on **Organization Settings** in the left sidebar.
3. Click on **Policies**.
4. Click on **Recipient verification**.
5. Click on  Add verification suggestion in the top right corner.
6. Enter the contact’s details:
   - **Full name (optional)**: Enter the full name of the contact (optional).
   - **Email address**: Enter the email address of the contact.
   - **Verification Method**: Select the verification method you want to add for the contact. The available options are:
     - **SMS code**: Add a mobile phone number.
     - **Organization access code**: Add an access code and optionally a hint.
     - **Let Zivver decide**: Zivver will decide which verification method to use for this contact.
7. Click on Save to save the contact.

Updated on 2026-06-18