# 05. Synctool Profiles

## Introduction

Tip

**Save profile as template**

You can save the profile as a template to reuse it in other configurations by clicking the _Save_ button in the top right corner of the screen.

In the **Profile** tab, you can view and open the **Profile location**, and change certain properties for the Synctool profile:

- Profile Details
  - Profile name
  - Profile description
- Network Proxy (optional)
- Domain filter

## Profile details

**Profile name**

Give the profile a descriptive name.

_For example: “your_organization_name Synctool profile”._

**Profile description**

In the profile description, you can mention who the author of the profile is and who manages it.

**Profile location**

You can view and open the profile location.

To change the location, follow these steps:

1. Save the profile in the Synctool by clicking Save profile in the top left corner.
2. Open the file location by clicking Open profile location.
3. Move the profile file — an `.xml` file with the name of the profile — to your desired location.
4. Return to the Synctool landing page by clicking _keyboard_backspace_“profile_name” in the top left corner of the Synctool.
5. Click  Load settings profile and open the profile from its new location.

_You have now moved your Synctool profile._

## Network proxy settings (optional)

Tip

**Try first without network proxy settings**

Even if you have a network proxy, first try to connect the Synctool with [Target (Zivver)](https://docs.zivver.com/en/admin/synctool-v2/target.html) without enabling proxy settings. If that fails, then configure the proxy settings in the Synctool.

1. Check **Enable Proxy**.
2. Enter the IP address of your proxy in the **Address** field.
3. In **Port**, enter the port number.

_For example: 8080._
4. If you do **not** need to authenticate to the proxy, check **Use Anonymous Proxy**.

Otherwise, enter the **User name** and **Password** used to authenticate to the proxy.

## Domain filters

With domain filters, you can configure the Synctool to ignore accounts with specific domains so that only the desired SMTP addresses are synchronized to Zivver.

Some domains used by your organization may not send or receive email, either because they are legacy domains still present in your Exchange SMTP domain list, or because the domains are not used for email.

These domains should be excluded from Synctool synchronization to prevent synchronization errors.

1. Select **Enable Email/Domain Filtering**.
2. Enter one or more domain names separated by a semicolon `;` or comma `,`.

_For example: `example.com; exampledomain.org; example.onmicrosoft.com`_

_The entered domains will be excluded from synchronization to Zivver._

Updated on 2026-07-03