# 2FA exemption not possible

At login, the 2FA exemption does not work, even though you have set the `Password` authentication context or `PasswordProtectedTransport` as a backup in the Zivver single sign-on (SSO) settings.

## Cause

For unknown reasons, Entra SSO lists `Unspecified` as the authentication context in the SAML response. The system expects Entra ID to support `Password`.

## Solution

Add `urn:oasis:names:tc:SAML:2.0:ac:classes:Unspecified` to the 2FA exemptions in the SSO settings.

Updated on 2025-10-08
