I am a Zivver admin

General information

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• Business rules in Zivver

• Clock Synchronization

• Handling Incidents & Personal Data Breaches

• Logging emails

• Smart Classification

• Zivver data access, retention, and deletion

Cloud Sync

• Zivver Cloud Sync for Azure

• Functionalities and limitations

• Prerequisites and setup

• Architecture diagram

• Cloud Sync - Frequently asked questions

• Troubleshooting

• Merge guest accounts

Integrations

• ChipSoft HiX

• Evry

• Exquise

• JDS WIND!

• MailStore Server and Zivver integration

• Microsoft Power Automate

• Mimecast Secure Email Gateway

• Novadent

• Oase

• Praktijkdata

• Send and receive secure messages in Salesforce

• Signatures and disclaimers

• Simplex

• Synchronize accounts to Zivver via SCIM 2.0

SMTP Gateway

• Connect to the Zivver SMTP Gateway

• Create DLP Gateway exception mail flow rule(s) in Exchange On premise

• Create DLP Gateway exception mail flow rule(s) in Exchange Online

• Create primary DLP Gateway mail flow rule in Exchange On premise

• Create primary DLP Gateway mail flow rule in Exchange Online

• Enable primary DLP Gateway mail flow rule in Exchange On premise

• Enable primary DLP Gateway mail flow rule in Exchange Online

• Encryption Gateway

• Exclude disclaimer from Smart Classification

• Inbound Direct Delivery

• Secure Direct Replies

• Set up Assisted Mail Submission (AMS) in Exchange Online

• Setup DLP Gateway

Service Level Agreement

• Uptime

Single Sign-On

• Single Sign-on setup

• SSO with Google Workspace

• SSO with Microsoft Entra ID

• SSO with Okta

• SSO with OneLogin

• Synchronize "objectGUID" with Entra Connect in hybrid AD configurations

• How to update Zivver SAML metadata and verify in ADFS

• Just-in-time Provisioning for User Accounts

• Single Sign-On - Troubleshooting

• SSO with Microsoft AD FS

• SSO with VMware Identity Provider

• Use IP-addresses to whitelist Zivver in identity provider or firewall

• Use Zivver Trusted Networks with identity provider for SSO

• 2FA challenge at ADFS login

• 2FA exemption not possible

• AADSTS50105 at login with Entra ID

• AADSTS65005 Misconfigured application at Entra ID login

• ADFS metadata URL

• Cannot log in automatically through SSO with virtual machine

• Correct ZivverAccountKey from IdP

• Error “Consult SAML spec” at login

• Error “RequestDenied” at login

• Error: new users app.zivver.com could not be downloaded

• Failure of single sign-on login

• Login IdP "not able to find SAML configuration ..."

• Resolving SAML Signing Errors After Renewing Certificates for Entra ID SSO

• SAML error "InvalidNameIDPolicy" (MSIS7070) during SSO login

• Single Sign-On - Troubleshooting login problems with ADFS

• Single Sign-On - Troubleshooting login problems with Entra ID

• SSO login causes "SAML response was not properly signed"

• SSO login causes "warn Response wasn't properly signed ..." or HTTP400

• SSO login shows "SAML response is not valid before" or HTTP400

Synctool V2

• 01. Synctool

• 02. Prerequisites Synctool

• 03. Synctool installation instructions

• 04. Open existing and create new Synctool profiles

• 05. Synctool Profiles

• 06. Synctool Target (Zivver)

• 07. Synctool Sources

• 07a. Synctool LDAP sources

• 07b. Synctool Exchange sources

• 07c. Synctool Excel or CSV-file sources

• 08. Synctool Syncing

• 09. Synctool Logging

• 10. Automated Synctool synchronization using Windows Task Scheduler

• 11. Start a manual synchronization

• Advantages of the Synctool V2

• Manually update the ZivverAccountKey

• Remove the Zivver Synctool

• Synctool release notes

• Synctool V2 Frequently Asked Questions

• Update the Zivver Synctool

Synctool troubleshooting

• Error creating alias after Synctool synchronization

• Exchange data preview gives no results

• Failed to connect to Exchange O365-certificate

• JSON error at connection Synctool

• Starting Synctool causes "Unable to check supported versions"

• Synchronization log errors

• Synctool cannot open a target file

• Synctool configuration changes are not saved

• Synctool LDAP connection gives Error (407)

• Synctool logs there are X other error messages

• Synctool or PowerShell error - The certificate has expired

• Synctool will not start or run

• Target data preview results in an error

• Test connection gives connection refused

• Troubleshooting access permissions for functional accounts

Zivver Chrome Extension - Administration

• Modify Google Cloud Policy

• Troubleshoot Chrome Extension

• Troubleshoot missing Chrome extension

• Install and configure the Zivver Chrome Extension

Zivver Insights

• Insights data export

• Overview Insights

• Data export from Zivver Insights

• Insights for Zivver Secure Email

Zivver Mobile App

• Zivver Mobile App Installation Manual for Intune

Zivver Office Plugin

• Download and install Zivver Office Plugin

• Zivver Plugin Assisted Mail Submission (PAMS)

• Office Plugin Installation Manual for Microsoft Configuration Manager

• Office plugin installation manual for Microsoft RDS

• Office Plugin Installation Manual via Group Policy Objects

• Zivver Office Plugin Installation Manual for Microsoft Intune

• Automatic login to the Office Plugin with SSO

• Clean up Office and Outlook registry settings

• Clean up registry Office Plugin installation

• Delete the new Outlook

• Diagnose performance issues with Outlook in online mode

• Disable the Zivver Outlook Web Access Add-in in Outlook

• Download link for Zivver Office Plugin v6.21.2

• Exempt recipient domains from business rules checks

• Make sure that the plugin is enabled at all times

• No actions possible on Zivver popup window Office Plugin

• Not Staying Logged In to the Plugin with a Zivver Account

• Office plugin registry keys

• Remove Plugin Assisted Mail Submission

• Solve connection issues

• Zivver Office plugin - Troubleshooting disabled plugins

Zivver Outlook Web Access Add-in

• Installation manual Zivver add-in for OWA and the new Outlook

• Zivver OWA Assisted Mail Submission (OWA-AMS)

• Upgrade to Zivver OWA add-in v6

• Login reminder for shared mailbox

• Outlook Web Access Add-in - troubleshooting

• OWA Add-In shared mailbox best practices

• Uninstall Older Versions of the Zivver OWA add-in

• Unset OWAMailboxPolicy

Zivver for the New Outlook

• Installation manual Zivver for the new Outlook

• Enable troubleshooting in the new Outlook

Zivver Secure eSignatures

• Secure eSignatures Installation Manual

• Zivver Secure eSignatures - Minimal Technical Requirements

Zivver WebApp

• Zivver WebApp administrator manual

• Add verification method manually

• Allow guest users to remember the device - Trusted-device authentication

• Automated contact information synchronisation for verification methods

• Automated User Deletion

• Create functional account

• Custom Support Channels

• Delegate access to another user in an organization

• DKIM

• Email Security Policies

• External Communication Templates

• Grant and revoke access to functional accounts

• How to add a second administrator account

• How to adopt accounts for claimed domain

• How to claim a domain in Zivver

• Inviting colleagues without SSO

• Inviting users in your organization using Single Sign-On

• Logo sequence in notification message

• Outbound Direct Delivery

• Password forgotten by user within the organization

• Send Zivver mails from your own domain

• Set admin roles

• Set up Conversation starters

• Set up Zivver client settings

• Verification methods in the WebApp (administrator)

• What are accounts that need to be adopted?

NTA-7516 Compliance

• NTA 7516 Compliance Manual

• Setting up DNSSEC for your domain for NTA 7516